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1. Getting Started
1.1 Create your account
Open the starter flow from the Sign In page and enter your email. If your email is new, Riteflix guides you through account setup. If your email already exists, Riteflix routes you into login continuation.
1.2 Verify your email
Email verification is required for secure account access. Use the latest code or sign-in link sent to your email inbox. If the code expires, request a new one.
1.3 Choose who is watching
After login, select a profile on the Who's Watching screen before browsing titles.
2. Profiles & Who's Watching
2.1 Create and edit profiles
Use Manage Profiles to add or edit profile name, avatar, PIN protection, and profile type.
2.2 Profile types
Riteflix supports adult and kids profiles. Kids profiles use safer defaults and parental control checks.
2.3 Switch profiles
You can switch profiles anytime from account/profile menus. This keeps recommendations and watch history separated per person.
3. Browsing Movies, Shows & Kids
3.1 Main content pages
Use these frontend sections to browse content:
3.2 Featured hero and rails
The top hero highlights featured titles. Rows below group content by playlists/categories, including Top 10 rails where available.
3.3 Detail view
Use More Details to open title metadata, trailer preview, cast/related content, and action buttons before playback.
4. Watching Movies & Episodes
4.1 Start playback
Click/tap Play on any title card or modal. Movies open in watch.php; episodes open in watch-episode.php.
4.2 Episode flow for TV shows
From TV Show details, choose season and episode. Playback supports Next Episode behavior when configured for that show.
4.3 Trailer vs full content
Hero and modal areas may play trailers or previews. Use Watch Full Movie/Play for the complete stream.
5. Continue Watching & My List
5.1 Continue Watching rail
Riteflix saves progress during playback and surfaces unfinished titles in Continue Watching.
5.2 Viewing Activity
Open Viewing Activity to see profile-specific recent watch history.
5.3 My List and reactions
Use + My List to bookmark titles for later. Reactions and ratings (when enabled) help personalize recommendations.
6. Kids Time & Parental Controls
6.1 Kids Time limits
Parents can set daily time quotas from account/profile controls. When time is exhausted, playback is blocked until parent approval.
6.2 Parent PIN
Set or update account/profile PIN in Account PIN and related profile settings.
6.3 Kids boundaries
Kids profiles should only access permitted content and approved account actions. If access looks wrong, update profile type and PIN settings immediately.
7. Account, Plan & Billing
7.1 Membership and plan changes
Open Membership or Change Plan to switch between available plans and billing intervals.
7.2 Payment method
Manage payment details in Payment Method. Billing actions stay inside Riteflix account pages.
7.3 Paid title access
If a title requires subscription and you see a gate prompt, confirm your active plan and current signed-in profile.
8. Security, Login & Password
8.1 Password reset
Use the login/reset flow to request a reset code or sign-in link, then set a new password securely.
8.2 Email changes
Email changes require confirmation through a code sent to the new email before update is accepted.
8.3 Sign out of devices
Use account security pages to sign out unknown devices and protect your account session.
9. Mobile Experience
9.1 Mobile landing and navigation
Mobile users can start from m-index and browse optimized mobile pages for home, movies, TV shows, and kids content.
9.2 Mobile modal drawer
On mobile, title details open as a slide-in panel. Use Play for full playback and More Like This for related content.
9.3 Player behavior on mobile
The player is optimized for touch controls and can switch to landscape experience for better viewing.
10. Reviews & Community
10.1 Post a review/comment
Use the Community flow to submit feedback for titles. Posts may be moderated before visibility.
10.2 Where to access
Visit Community or open community actions from supported title pages.
10.3 Good posting standards
Keep posts respectful, relevant, and family-safe. Avoid personal data and abusive language.
11. Troubleshooting Playback
11.1 Basic checks
- Refresh the page and retry playback.
- Sign out and sign back in.
- Switch network (Wi-Fi/cellular) to rule out connection issues.
11.2 If a title does not play
Open a different title to confirm whether issue is title-specific. If only one title fails, report that title name and page URL in support request.
11.3 If controls look broken
Clear browser cache and disable conflicting browser extensions. Then test again on latest Chrome/Safari/Edge.
12. Contact & Support
12.1 Contact form
Use Contact Us for account, billing, playback, and general questions.
12.2 What to include in support message
- Your profile name (not password/PIN)
- Title name and page URL
- Device type + browser
- Time issue happened
- Screenshot (if available)
12.3 Privacy reminder
Never share your password, PIN, or payment card details in a support message.