Privacy

Last Updated: February 18, 2026

This Privacy Policy explains how Riteflix collects, uses, shares, and protects personal information when you use the Riteflix website, apps, and related services ("Service").

1. Information We Collect

1.1 Information you provide

• Account details (name, email, login credentials)
• Profile settings (profile name, avatar, profile type)
• Contact/support messages and community submissions
• Billing details handled through integrated payment providers

1.2 Information collected automatically

• Device/browser and session details
• Playback activity (watch progress, viewing history, interactions)
• App usage events (navigation, clicks, feature usage)
• Technical logs (errors, performance signals, IP/location approximation)

2. How We Use Information

• Provide and operate streaming, account, and profile features
• Personalize homepage rows, recommendations, and continue watching
• Enforce account security, parental controls, and access rules
• Process subscriptions, renewals, and service transactions
• Detect abuse, fraud, and technical issues
• Communicate service updates, verification codes, and support responses

3. Legal Bases (Where Applicable)

Depending on your jurisdiction, we process personal data based on contractual necessity, legitimate interests, legal obligations, and consent (where required).

4. Cookies and Similar Technologies

Riteflix may use cookies, local storage, and similar technologies for login continuity, preferences, analytics, and security. You can manage cookie behavior using browser controls and the Cookie Preferences page where available.

5. Profiles, Kids Accounts, and Parental Controls

Riteflix supports profile-based usage, including kids profiles. Account owners are responsible for profile setup, PINs, and time-limit controls. We may process profile-level activity to enforce restrictions and provide profile-specific experiences.

6. Payments and Billing Data

Riteflix uses payment providers to process transactions. Sensitive card details are handled by those providers under their security and compliance frameworks. Riteflix stores only the billing data needed to operate subscriptions and support account management.

7. Sharing of Information

We do not sell your personal information in the ordinary course of service operation. We may share data with:

• Service providers (hosting, analytics, communication, payment, infrastructure)
• Legal/regulatory authorities when required by law
• Corporate successors in merger, acquisition, or restructuring scenarios

8. Data Retention

We retain personal information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and account status.

9. Security Measures

Riteflix applies technical and organizational safeguards to protect user data, including authentication controls, verification flows, session management, and access restrictions. No method of storage or transmission is 100% secure.

10. Your Privacy Rights

Depending on location, you may have rights to access, correct, delete, restrict, object to, or port your personal data. You may also have rights regarding marketing preferences and certain data processing choices.

11. Account Choices

• Update profile/account information in account settings
• Manage password and login security settings
• Manage plan and billing settings
• Use sign-out controls for active devices/sessions

12. Community Content

If you submit reviews or comments, associated profile/account identifiers and timestamps may be displayed based on moderation and product settings.

13. International Data Transfers

Riteflix and its providers may process data in countries outside your residence. Where required, we use contractual and operational safeguards to support compliant transfers.

14. Third-Party Links and Services

Riteflix may include links or integrations to third-party services. Those services are governed by their own privacy practices and terms.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes are posted on this page with an updated date.

16. Contact Us

For privacy requests or questions, please contact us through Contact Us.